CFE User Guidelines

BC Centres for Excellence in Eating Disorders Web Portal Use Policy (for users)


To provide the BC CFE Web Portal users with clear guidelines for appropriate use of the BC Centres for Excellence in Eating Disorders (CFE) Web Portal. These guidelines have been adapted from other health-related websites and apply to use of all parts of the CFE Web Portal including discussion forums. By using the CFE Web Portal you agree to the following terms of use:

Maintain a positive atmosphere:
Post messages that are respectful of other individuals, no matter how strong the disagreement may be about your ideas. Unpleasant personal remarks are hurtful. Highly critical comments can make other members wary of expressing their opinions. So, please feel free to disagree, but all comments should be in language that is respectful.

Be respectful:
Discriminatory comments are not permitted. Discriminatory comments are those that refer to race, age, gender, sexual orientation, religion, political persuasion, body type, physical or mental health and/or access issues.

Comments of a discriminatory or libelous nature, or those that create privacy concerns, will be removed. 

Share your experience, not your advice: 
Do not provide clinical advice. The CFE Web Portal is not intended as a substitute for the advice of an appropriate health care professional. If professional advice is required, the services of a competent and qualified professional should be sought.  

Use caution and common sense:
Virtual discussion groups are a great way to connect with other people. However, it is important to remember that you should not share personal identifying information online. In particular, remember that the discussion of patient–specific information is prohibited. Remember that information posted on any social media site could live in cyberspace forever. Consider the implications of that before sharing any information.

No endorsements:
No advertising or solicitation of any kind.


Be respectful of the privacy of patients, families and staff by not using names when posting comments, or provide any identifying details. You are responsible if you post any private details about yourself or your family.

Authenticity of Content: 

Information you post about yourself must be true. Do not impersonate, falsely represent, or otherwise misrepresent yourself. If you post content, you must have the right to do so and must not violate any copyright laws.

Third Party Content:

You acknowledge and agree that PHSA is not responsible for any content or comments posted on the site by a third party.

Age of Consent:

You must be of age of majority. If you are not, you must receive parental permission before participating.


Under no circumstances will PHSA, or its representatives, be liable for any damages arising from or related to use of PHSA’s social media activities. You agree to indemnify PHSA, and its representatives, and hold them harmless from any and all claims and expenses related to the use of PHSA’s social media activities. You acknowledge that you are personally liable for the content of your posts and the consequences thereof.

Questions or concerns?

If you have any questions or concerns about the BC CFE Web Portal please contact Amy Pezzente at amy.pezzente[at]

Adapted from Children’s Hospital of Eastern Ontario Social Media Terms of Use.


CHEO, 2009. Social media: Terms of use. Retrieved from

Please read the Statement of Endorsement for Content on the CFE Web Portal